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[TX] Can a landlord deduct repair and cleaning costs from a security deposit when tenants dispute the damage?

Andrew F., Esq.
Andrew F., Esq.

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Well, in Texas, landlords can deduct from a security deposit for damages beyond normal wear and tear, unpaid rent, or cleaning if the lease specifies such conditions (TX Prop § 92.104). The deductions must be reasonable and well-documented. Since your property was less than two years old and you have documented damages like wall damage, stains, cabinet damage, and more, these could be considered beyond normal wear and tear, especially if supported by photos and receipts.

Texas law requires landlords to provide a written itemization of deductions from the security deposit within 30 days of the tenant vacating the property (TX Prop § 92.103). If the tenants refuse to provide account information for the return of the remaining deposit (TX Prop § 92.107), your attempts to refund the undisputed amount can demonstrate good faith.

The distinction between damage and ordinary wear and tear is crucial. For example, pet stains and added plumbing might be seen as damages rather than normal wear. The burden is on the landlord to prove that the deductions are justified and that the costs are reasonable (TX Prop § 92.109).

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Texas landlord tenants dispute

Lexi

Lexi, Chatbot

I understand that dealing with a landlord-tenant dispute can be stressful. Can you please describe the specific issue you are facing with your landlord or tenant?

As the landlord, the tenants clam the property was clean and left in a relatable condition. However when a post move out inspection was conducted by a 3rd party the home was dirty and damaged. Per the rental contract the tenants are responsible for the cleaning of the home in and out. As the landlord I had to hire a handyman to repair and clean the home at a cost of a little over $1,200. The tenants are claiming the refund should be $2,123.18 out of $2,300. Upon request from the tenants I have provided pictured (41 of about 82) things we have deemed damaged beyond normal wear and tear and receipts.

Lexi

Lexi, Chatbot

Have you already attempted to resolve this dispute through any communication or mediation with the other party?

Yes we have talked with the tenants but they are not willing to accept the cost to repair and clean the home.

Lexi

Lexi, Chatbot

Is there anything else the Landlord-Tenant Lawyer should know before I connect you? Rest assured they'll be able to help with your landlord-tenant dispute.

No.

Andrew F., Esq.

Andrew F., Esq.

Good day and welcome. Please give me a moment to review your question. Just so you are aware, this is a legal information only site. I do not provide representation and no attorney-client relationship is formed. My answers and comments should not be considered legal advice. It is always best to hire a local attorney to review the specifics of your particular case to ensure that a proper review is conducted.

Any other recent developments?

The last communication with the tenants was them saying they are not willing to except the damages to the home. Before that I already tried to give back the remaining security deposit but they will not provide the account information.

Andrew F., Esq.

Andrew F., Esq.

The key legal concepts here are documentation, reasonableness of deductions, and compliance with Texas security deposit rules. In Texas, a landlord generally may deduct from a security deposit for damages beyond ordinary wear and tear, unpaid obligations, or cleaning if the lease makes tenants responsible for returning the property in a specified condition, but the deductions need to be supported and reasonable. Your position becomes stronger where you have a lease clause requiring interior and exterior cleaning, a third-party inspection, photographs, receipts, and repair documentation showing the condition after move-out. The distinction between "damage" and ordinary wear and tear matters significantly because tenants often argue that cleaning, nail holes, scuffs, or aging are normal use, while landlords argue the condition exceeded what ordinary occupancy would cause. A judge or mediator will often focus less on who is angrier and more on whether the landlord can show a documented, itemized basis for each deduction and whether the cost to restore the property was reasonably tied to the tenant-caused condition.

Another important concept is good-faith handling of the remaining deposit and mitigation of dispute. If you already attempted to return the undisputed remaining portion of the deposit but the tenants refused to provide account information or otherwise would not cooperate, that fact may help demonstrate good faith if the matter escalates. Practically, preserving a written accounting, copies of receipts, before-and-after photos, the lease language, communications about the deposit, and proof you attempted to refund the remaining amount becomes important because Texas law places emphasis on timely itemization and avoiding bad-faith withholding. If the tenants dispute the deductions, the issue often becomes an evidentiary question of whether the damages were truly beyond normal wear and tear and whether the amount withheld was reasonably supported, rather than whether the tenants simply disagree with the charges.

Does that make sense?

Yes all of that makes sense. The home was less than one years old when the tenants moved in and less than 2 years old when moving out. The thing that we sent pictures of that needed to be repaired and cleaned was wall damage (not from nails) stains, miss colored paint, cabinet damage, added plumbing (removal), trash removal, carpet cleaning (pet pee smell/staining), paint on the floor, broken fence etc.

Andrew F., Esq.

Andrew F., Esq.

Just terrible! So sorry you're dealing with this.

It happens, it's part of renting sometimes. In your opinion is this someone we should have legal representation about? Or what should be our next steps for this situation.

Andrew F., Esq.

Andrew F., Esq.

Well, in Texas, landlords can deduct from a security deposit for damages beyond normal wear and tear, unpaid rent, or cleaning if the lease specifies such conditions (TX Prop § 92.104). The deductions must be reasonable and well-documented. Since your property was less than two years old and you have documented damages like wall damage, stains, cabinet damage, and more, these could be considered beyond normal wear and tear, especially if supported by photos and receipts.

Texas law requires landlords to provide a written itemization of deductions from the security deposit within 30 days of the tenant vacating the property (TX Prop § 92.103). If the tenants refuse to provide account information for the return of the remaining deposit (TX Prop § 92.107), your attempts to refund the undisputed amount can demonstrate good faith.

The distinction between damage and ordinary wear and tear is crucial. For example, pet stains and added plumbing might be seen as damages rather than normal wear. The burden is on the landlord to prove that the deductions are justified and that the costs are reasonable (TX Prop § 92.109).

We have provided the written itemization of deductions to the tenants with pictures, even the physical receipts from the stores provided by the handyman to be as transparent as possible.

Andrew F., Esq.

Andrew F., Esq.

Just terrible! So sorry you're dealing with this.

Should I have legal representation draft something to the tenants stating what I have done is right or wrong?

Andrew F., Esq.

Andrew F., Esq.

You might try one more round of communication with the tenants, reiterating your position and the evidence you have. Sometimes a clear, calm restatement of the facts can help. If direct communication doesn't work, mediation can be a less formal and less expensive way to resolve disputes. A neutral third party can help both sides come to an agreement.

We have tried direct communication already. We can try a 3rd parting to help mediation between them and us.

Andrew F., Esq.

Andrew F., Esq.

I'll be rooting for you my friend.

Thank you.

Andrew F., Esq.

Andrew F., Esq.

You're very welcome.

Andrew F., Esq.

Andrew F., Esq.

42 satisfied customers

Andrew F., Esq.
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