[TX] Can I take legal action against social media moderators for targeted harassment and censorship under HB 20?

TX Legal (General)

Liz

43,836 satisfied customers

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I'm really sorry to hear about the harassment you've been experiencing; that sounds incredibly difficult. Let's go through some steps you can take to address this situation:

1. Document Everything: Continue to keep detailed records of all incidents, including dates, times, and specific interactions with the moderators. Screenshots and video footage are valuable evidence.

2. Review Platform Policies: Carefully read the platform's Terms of Service and Community Guidelines to understand what rules the moderators are supposed to follow. This can help you identify any violations on their part.

3. Escalate the Issue: If the platform's support is unresponsive, consider escalating the issue by contacting higher-level support or using any available appeals process. You might also try reaching out to them publicly on social media if private channels fail.

4. Seek Legal Advice: Since you've already involved LegalShield, consider consulting with them again or another attorney to explore further legal options. They can help you understand if you have grounds for a legal claim based on harassment or discrimination.

5. Consider Public Awareness: If you feel comfortable, sharing your story publicly can sometimes pressure platforms to take action. However, be cautious, as this can also attract unwanted attention.

6. Explore Alternative Platforms: If the harassment continues and the platform remains unresponsive, you might consider moving to a different platform where you feel safer and more respected.

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In regards to Texas HB 20 (Social Media Censorship Bill) on a platform with over 100 million users that I have used for over 10 years. I have been targeted and harassed by moderators for many years now, largely because of my personal views and because I am autistic. This harassment includes provocation and taking down posts while citing rules that can be applied to anything but aren't on the site's ToS page. Furthermore, I have documented the biased manner these moderators operate. This ongoing harassment has caused significant psychological trauma. My family has noticed that I have become severely irritable since it began. Is it possible to do anything about it?

Lexi, Chatbot

I'm really sorry to hear about the harassment you've been experiencing; that sounds incredibly difficult. Have you already taken any steps to report this behavior to the platform or seek support?

Yes, support refuses to explain anything and closes the tickets. I had a legal sitr send them a letter. They undid one action but have stopped sending me notifications of actions taken, and have started using roundabout methods in their harassment.

Lexi, Chatbot

Have you kept a detailed record of the incidents, including dates, times, and specific interactions with the moderators?

Of recent incidents, yes. I even have video footage of losing the report feature, juxtaposed with a screenshot of what happens when there is a site error to confirm them removing my ability to report users. Support denied action but turned the function back on. I have many screenshots, but not as many as I'd like.

Lexi, Chatbot

Is there anything else the Lawyer should know before I connect you? Rest assured they'll be able to help with your harassment issue.

Yes.

Liz

Hi there! Welcome. My name is Liz and I’ve been an attorney for more than a decade, and I am here to assist with your legal concerns. Just so you are aware, our service is a legal information-only site. No attorney-client relationship is formed from our conversation.

Liz

I'm really sorry to hear about the harassment you've been experiencing; that sounds incredibly difficult. Let's go through some steps you can take to address this situation:

6. Explore Alternative Platforms: If the harassment continues and the platform remains unresponsive, you might consider moving to a different platform where you feel safer and more respected.

Liz

43,836 satisfied customers

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