I have a deep question regarding workplace discrimination. I recently was fired due to me disclosing someone’s credit card information during a social engineering attack where a scammer was transferred to a guest’s room (I work in a hotel) and that scammer was then transferred back to me, impersonated a manager, and then the guest came down and gave me her credit card information to read. While I do agree that some punishment was needed, the person who was transferring the calls and thus setting things up has had zero repercussions at all and when my boss initially fired me he also stated some weird shit about me never being trustworthy and having bad judgment which goes against everything he said in his previous meetings with me, especially when he initially refused to hire me as a permanent employee after being a temp. In fact, this particular firing happened the very first day I was a permanent employee and he mentioned the 90-day probation period.
Do I have any kind of discrimination case if I were to file an EEOC claim stating that this counts as discrimination and retaliation as not only was nobody trained in this, but also the person who was violating hotel policy is getting no punishment whatsoever by sending scammers to people’s phones.
Also, for further information, here is an email I already wrote HR which made my bosses finally hire me to begin with:
Attn: Office of Institutional Equity (OIE)
Dear Members of the Office of Institutional Equity,
I am writing to file a formal complaint regarding what I believe is a pattern of workplace discrimination, harassment, and retaliation that has occurred since June of this year at the Morris Inn. These actions began immediately after I disclosed my medical condition of bipolar disorder and attempted to provide a manager with documentation.
In June, I had a single callout from work to see a doctor. When I returned, I informed one of my managers that the absence was due to my bipolar disorder and offered to provide the relevant medical documentation. That manager asked what it was for and when I responded it was a doctors note and my paperwork for Bipolar type 1 f31.12 rapid cycling disorder, and refused to look at the paperwork. In the days and weeks that followed, my experience at work changed dramatically.
This shift in treatment, which I believe is directly related to the disclosure of my medical condition, includes a number of adverse actions:
I began receiving a significant increase in contradictory and unprovable rationale for coachings. Other employees questioned the validity of these reprimands.
I was subjected to what felt like targeted harassment for minor issues, including being accused of having a body odor problem, which I not only proactively attempted to address and no other employee agreed was a problem. Other minor issues included them coaching me for my uniform being considered too tight, even though it was provided directly by them and was required for me to wear to work. There have also been issues where I have brought something of concern to their attention only to be blamed for said issue even though it was not my doing.
One unusual example of targeted behavior was me being reprimanded for simply being a paying customer at Cafe J while off the clock. That same day of being reprimanded for being in Cafe J, I was told by a manager I could wait in the hotel for a ride back home so long as I was clearly out of uniform, only to then be informed by another manager I would have to wait in the rain.
I was strangely questioned about having a driver's license by multiple managers, even though the job does not require one, and this is explicitly prohibited by HR policy.
There has also been a lack of opportunities to do more basic training, as shown by the fact I've only even been allowed to do PBX training only twice since I have started the job.
The negative feedback and rationale that I have received on September 10th from Kevin Schreinger and Pablo Sweeney runs contrary to the consistent positive feedback I have been given on the guest feedback log, which shows that I am performing my job effectively and have given excellent customer service and experiences. It also runs directly contrary to the multiple coachings I have had previously whereas Mr. Schreinger and Mr. Sweeney stated I am too transactional with guests and do not talk enough with them, I have received coachings even just a week prior with managers saying that I am not transactional enough and talk too much with the guests. I believe the changing and inconsistent reasons provided for the adverse actions are a pretext for the discriminatory treatment I have experienced since disclosing my disability.
At this current time, I am actively looking for employment opportunities elsewhere on campus. I am, however, requesting a university-led investigation into this matter. There are multiple other instances of other employees mentioning discriminatory rhetoric from management and there are elements of a hostile work environment which run afoul to what the university stands for.
Thank you for your attention to this serious matter.