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[CA] What must you prove to win a dental malpractice claim?

Lawyer, Esquire
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That comment from the dentist is actually pretty telling, and it changes how I'd think about your situation. Let me break down what you potentially have here and what your options look like.

WHAT HAPPENED AND WHY IT MATTERS

You had a tooth extracted. Bone spurs developed afterward, which can happen. The dentist attempted to remove them with a bone saw but couldn't get them all. He told you he'd finish the job later. Then there's the communication breakdown where the front desk didn't know why you were there, and now when you mention seeing another dentist, he's suddenly fine with it. That last part is the real issue. When a dentist tells you to come back and then acts relieved when you say you're going elsewhere, it suggests a few things. Either he knows there's a problem he doesn't want to deal with, or he's aware his work might not hold up to scrutiny. From a legal standpoint, that reaction could actually help your case because it shows consciousness of guilt.

YOUR POTENTIAL NEGLIGENCE CLAIM

A dental negligence case in California requires three things. First, the dentist owed you a duty of care, which he did because you were his patient. Second, he breached that duty by falling below the standard of care that a competent dentist would provide. Third, that breach caused you actual damages like pain, additional costs, or ongoing problems. Based on what you've told me, the breach could involve several things: the extraction technique itself if it caused the bone spurs, the incomplete removal of those spurs, or the failure to properly follow up on an ongoing issue. The fact that he couldn't remove all of them in one visit isn't automatically negligence, but it depends on what he told you and whether a competent dentist would've handled it differently.

WHAT YOU NEED TO DO NEXT

Get a second opinion from another dentist as soon as possible. This is essential. That dentist needs to evaluate your mouth and give you a written opinion on whether the extraction was done properly and whether the bone spur treatment fell below standard care. Without that expert opinion, you don't have a case. This is what's called establishing the standard of care, and you can't do it without another dentist saying the first one messed up. Document everything. Keep records of your pain, any costs you've incurred, the dates of your appointments, and what was said. Write down the conversation you just had with the dentist about seeing someone else. Take photos of your mouth if you can see the bone spurs.

STATUTE OF LIMITATIONS

In California, the deadline to file a dental negligence lawsuit is generally governed by California Code of Civil Procedure, which sets the time limit for professional negligence claims against health care providers at three years from the date of injury, or one year from when you discover (or reasonably should have discovered) the injury, whichever comes first. (CA Civ Pro Code § 340.5) So you have time, but don't wait forever. Get that second opinion soon.

YOUR REALISTIC OPTIONS

If the second dentist confirms negligence, you have a few paths. You could try to settle with the first dentist's malpractice insurance, file a complaint with the California Dental Board, or pursue a lawsuit. Most dental negligence cases settle before trial because the evidence is pretty clear once you have expert opinions. The communication failures and the dentist's reaction to you seeing someone else actually strengthen your position. It shows a pattern of poor care and suggests he knows there's a problem.

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I had some dental work and I had a tooth extracted. I came back after a month with some bone spurs. The dentist cut some of the bone spurs and told me that he couldn't get to all of them. Do I have a case?

Lexi

Lexi, Chatbot

I'm sorry to hear about your dental issues; that sounds quite uncomfortable. Can you tell me if you have already discussed your concerns with the dentist or sought a second opinion?

No.

Lexi

Lexi, Chatbot

Have you experienced any additional complications or ongoing pain since the extraction and treatment of the bone spurs?

Yes, I'm dealing with stress on the way this has been handled. When I first called and explained I had the issue they brought me in, but when I got there they forgot that I was there for my issue and said I was there for a cleaning instead.

Lexi

Lexi, Chatbot

Is there anything else the Lawyer should know before I connect you? Rest assured they'll be able to help with your dental issue.

No.

Lawyer, Esquire

Lawyer, Esquire

Hello! I'm an attorney with over 20 years of experience. Thanks so much for the opportunity to assist you!

Based on what you're describing, you potentially have a negligence claim if the dentist failed to meet the standard of care during your extraction or follow-up treatment. The bone spurs themselves aren't necessarily negligent, but how they were handled could be. You'd need to show the dentist deviated from what a competent dentist would've done and that caused you harm. The administrative mix-up about your appointment also suggests a pattern of care issues worth documenting.

Before we go further, what state are you in? And have you had any other dentist evaluate the current condition of your mouth?

I live in California, and no, I have not seen another dentist. It may not be illegal, but the way I was treated was just odd. When I called and complained about my mouth they made me an appointment to look at it, but when I got there they were unaware, or seemed unaware, that I was there for that issue and said I was there for a cleaning.

The dentist got like a little small circular bone saw or something and took a look and said let me shave those down. He could not get all of the bone shaving so he would get the rest of them later. The odd issue is that either they don't talk to the front or they don't talk to each other, because the front person made me an appointment for October. I called back because I was concerned about the October date and decided that I was going to have them refer me to an oral surgeon because I didn't want to stress out anymore. So I called them last week and the person on the phone told me I had to come in first.

Lawyer, Esquire

Lawyer, Esquire

I get it. That's frustrating, and the communication breakdown definitely adds to the problem.

Here's what matters legally: California dentists have to meet a standard of care when treating patients. If bone spurs develop after an extraction, that's not automatically negligence. But if the dentist's extraction technique caused them, or if the follow-up treatment was below standard, that could be negligence. The fact that he couldn't remove all of them in one visit isn't necessarily a problem either, depending on the circumstances and what he told you to expect.

What does concern me more is the pattern you're describing. The appointment mix-up, the lack of communication between staff and the dentist, and now scheduling you months out when you still have an ongoing issue suggests possible negligence in the overall care and follow-up. In California, you could potentially pursue a claim if you can show the dentist deviated from standard care and caused you damages like pain, additional treatment costs, or other harm.

Before pursuing anything, you'd want another dentist to evaluate your mouth and give an opinion on whether the initial extraction or the bone spur treatment fell below standard care. That's kind of the foundation of any dental negligence case.

How much pain or discomfort are you currently dealing with from the bone spurs?

When I got there today the dentist was excited that I wanted to go see someone else and told me I can do that on my own. I explained to the dentist that I was told to come in, but it seems the dentist only hears what he wants to hear, in my opinion. I told him I thought it was professional etiquette to have the dentist that worked on my teeth refer me. He said it's not necessarily like that in dentistry, and he was talking right in front of the front desk. I explained to him then there's no reason for me to repeat myself, but as I stated, I was told to come in today.

In my opinion, yes, the dentist might be upset because I'm looking to go elsewhere, but in my opinion he handled it totally unprofessionally, and I know that's not against the law, but I'm just wondering where I'm at with this because I frankly don't want my teeth to get messed up anymore. I'm stressed out. It really sucks that I have to deal with this anyway because I'm a veteran with a service-connected disability and I don't have enough insurance to pay for my teeth.

If the dentist would have been friendly and referred me to another dentist, that would have been great. But I feel like I was alienated. I feel like, why am I there in the first place, even though they told me to come in? I'm type 2 diabetic too, or I was. I may not be anymore, but I was, and I did put that down on my medical form. Pretty sure I did.

Lawyer, Esquire

Lawyer, Esquire

That comment from the dentist is actually pretty telling, and it changes how I'd think about your situation. Let me break down what you potentially have here and what your options look like.

WHAT HAPPENED AND WHY IT MATTERS

You had a tooth extracted. Bone spurs developed afterward, which can happen. The dentist attempted to remove them with a bone saw but couldn't get them all. He told you he'd finish the job later. Then there's the communication breakdown where the front desk didn't know why you were there, and now when you mention seeing another dentist, he's suddenly fine with it. That last part is the real issue. When a dentist tells you to come back and then acts relieved when you say you're going elsewhere, it suggests a few things. Either he knows there's a problem he doesn't want to deal with, or he's aware his work might not hold up to scrutiny. From a legal standpoint, that reaction could actually help your case because it shows consciousness of guilt.

YOUR POTENTIAL NEGLIGENCE CLAIM

A dental negligence case in California requires three things. First, the dentist owed you a duty of care, which he did because you were his patient. Second, he breached that duty by falling below the standard of care that a competent dentist would provide. Third, that breach caused you actual damages like pain, additional costs, or ongoing problems. Based on what you've told me, the breach could involve several things: the extraction technique itself if it caused the bone spurs, the incomplete removal of those spurs, or the failure to properly follow up on an ongoing issue. The fact that he couldn't remove all of them in one visit isn't automatically negligence, but it depends on what he told you and whether a competent dentist would've handled it differently.

WHAT YOU NEED TO DO NEXT

Get a second opinion from another dentist as soon as possible. This is essential. That dentist needs to evaluate your mouth and give you a written opinion on whether the extraction was done properly and whether the bone spur treatment fell below standard care. Without that expert opinion, you don't have a case. This is what's called establishing the standard of care, and you can't do it without another dentist saying the first one messed up. Document everything. Keep records of your pain, any costs you've incurred, the dates of your appointments, and what was said. Write down the conversation you just had with the dentist about seeing someone else. Take photos of your mouth if you can see the bone spurs.

STATUTE OF LIMITATIONS

In California, the deadline to file a dental negligence lawsuit is generally governed by California Code of Civil Procedure, which sets the time limit for professional negligence claims against health care providers at three years from the date of injury, or one year from when you discover (or reasonably should have discovered) the injury, whichever comes first. (CA Civ Pro Code § 340.5) So you have time, but don't wait forever. Get that second opinion soon.

YOUR REALISTIC OPTIONS

If the second dentist confirms negligence, you have a few paths. You could try to settle with the first dentist's malpractice insurance, file a complaint with the California Dental Board, or pursue a lawsuit. Most dental negligence cases settle before trial because the evidence is pretty clear once you have expert opinions. The communication failures and the dentist's reaction to you seeing someone else actually strengthen your position. It shows a pattern of poor care and suggests he knows there's a problem.

Lawyer, Esquire

Lawyer, Esquire

25 satisfied customers

Lawyer, Esquire
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